We are not good at expressing our own opinion. Why? Because we are shy. Japanese education system is not active base. It means students are passive. At class, students listen to what teachers say mainly. Students don’t really think about “what I think”. WHY? I guess those passive attitude are coming from daily speaking word. I mean Japanese Language.
When I compare with Japanese and English. Japanese language is composed by a lots of pronouns. Such as it, that and they. The word is not specific. So there are a lot of misunderstandings for each others.
On the other hands Japanese people cares human mind so much. When you go to at any hotels or services areas, you will be able to get their best service. It is one of Japanese culture. “Omotenashi”. Understanding people so much. So, Japanese have blind communication tools. They do not talk to each other. But people can feel or help at any situations. Such as at any working place also. If you want to get something from customer, your co-worker might think about next steps. I know it makes mistakes sometimes. But this is one of the reason why Japanese needs is so shy. It is because they care people too much.

Cosmos